Sona77 FAQ — all your questions answered, right here

No. Under Sona77's policy, each individual may only operate one account. Creating multiple accounts from the same phone number or device is prohibited and may result in account termination.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number, receive an OTP code, and set a new password. The whole process takes under 30 seconds.

Mobile number OTP verification is completed during registration. For large withdrawal amounts, additional identity verification may be required. This is done to ensure the security of your account.

Too many failed password attempts may temporarily lock your account. Wait a moment and try again. If the issue continues, contact our 24/7 Live Chat support right away — we'll get it sorted as quickly as possible.

Sona77 currently supports the following payment methods:

• Mobile Banking — Send Money & Payment Gateway
• Nagad — Send Money & Payment Gateway
• Rocket — Send Money
• Bank Transfer — to selected banks

All payments are credited to your account instantly.

The minimum deposit at Sona77 is just BDT 300. The maximum single deposit limit varies by payment method. For Mobile Banking, the maximum per transaction is generally BDT 25,000 and the daily limit is up to BDT 1,50,000.

Deposits are generally credited instantly. However, network issues may occasionally cause a delay of 5–10 minutes. If your funds haven't arrived after 15 minutes, contact Live Chat with your payment transaction ID.

Sona77 does not charge any deposit fees. However, your mobile banking provider (Mobile Banking, Nagad, Rocket) may deduct a small fee on Send Money transactions. These charges are governed by the respective provider's own policies.

Withdrawal requests at Sona77 are typically 5–15 minutes to process. Requests made after midnight or during peak hours may take slightly longer. First-time withdrawals may require additional verification.

The minimum withdrawal amount at Sona77 is BDT 500. Withdrawals will only be sent to your registered mobile banking number. For security reasons, transfers to any other number are not permitted.

Common reasons for withdrawal rejection:

• Bonus wagering requirements not yet met.
• Incomplete account verification.
• Deposit number and withdrawal number do not match.
• Automatic blocks triggered on suspicious activity.

Contact live chat to find out the reason.

Standard members can make up to 3 withdrawals per day. VIP members have a higher limit. The maximum daily withdrawal amount varies by tier.

Register at Sona77 and make your first deposit to automatically 150% Welcome Bonus you'll receive. For example, a BDT 1,000 deposit earns an extra BDT 1,500 bonus. To claim your bonus, log in to your account and head to the Promotions page.

A wagering requirement means you must place a specified multiple of the bonus amount in bets before it can be withdrawn. For example, with a 10x wagering requirement on a BDT 1,000 bonus, you would need to wager a total of BDT 10,000 before the bonus becomes withdrawable. The requirements for each bonus are listed on the promotions page.

Share your referral link with friends. When a friend registers and makes their first deposit, you will receive a referral bonus. You can find your referral link in your account dashboard.

Sona77 offers a weekly cashback bonus for active members. A set percentage of your net losses for the week is returned as cashback every Monday. The cashback rate varies by VIP level.

Sona77 offers a wide variety of games:

• Slot Games — Thousands of classic and video slots.
• Fish Games — popular fishing arcade games.
• Bingo — multiplayer Bingo rooms.
• Live Casino — Baccarat, Roulette, and Blackjack with real dealers.
• Sports Betting — cricket, football, badminton, and 30+ more sports.

New games are added every week.

Yes. Sona77 is a mobile-first platform. You can download the app on both Android and iOS, or play directly in your browser. To download the app, On the download page Go.

Start by checking your internet connection. Clear your browser cache and cookies. If you're using the app, make sure it's up to date. If the problem persists, reinstall the app or reach out via Live Chat.

Sona77's Sports section lets you place live bets while matches are in progress. You can view real-time odds and bet at any point during a match. Live betting is available on cricket, football, tennis, and many more sports.

Yes. Sona77 is a licensed and regulated online gaming platform. All transactions are secured with 256-bit SSL encryption. Your personal information is never shared with third parties.

If you suspect any unauthorized access, change your password immediately and notify us via Live Chat. Our security team will secure your account right away. To stay protected going forward, use a strong password and keep OTP protection enabled.

No. Under Sona77's privacy policy, your personal information is kept completely confidential. Information may only be disclosed when legally required. For more details, Privacy Policy Read.

Sona77 is firmly committed to responsible gaming. We offer members deposit limits, session time limits, and self-exclusion options. Access by anyone under 18 is strictly prohibited. To learn more, Responsible Gaming View page.